ERP Implementation In MonetLoyalty Samples †MyAssignmenthelp.com

Question: Discuss about the ERP Implementation In MonetLoyalty. Answer: Introduction According to the scenario there are group of five holiday resort planning to merge up in order to deliver greater value to the customers and thus gain some business profit. On the basis of the financial resources requirement the joint organization decided to start a new loyalty scheme named MonetLoyalty that incorporated a huge number of living quarters along Australia. There are alternatives provided like web site booking for the holiday resorts enabling the customers to view the details and book their preferable rooms accordingly. As assumed by the management of the organization this may benefit to operate the company website through a single IT system along with implementing an insightful gateway like the ''Web 4.0 level'' making the empowered clients to self-deal with their records thus customizing their requirements (Zakaria, 2014). Implementation of ERP and IT in a organization together may turn profitable to the organization by stopping the over pricing competitions, retainin g the existing clients, creating greater customer satisfaction and many more. Providing critique in management decisions The senior management has finalized some of the decision initiating the ERP and IT solution for the companys betterment. In the lists the following critiques has been included: Customer Loyalty Scheme of Monet Interactive tools Integrated ERP solution Development of electronic portal Customer Loyalty Scheme of Monet The merged holiday resort Monet manager decided to introduce a loyalty scheme that may offer reward to the customer. The suggested schemes were providing airport transfer, free tours and free meals along with the hotel services. Loyalty program refers to the rewarding program that offers regular customer purchasing or taking the service frequently (Kang, Alejandro Groza, 2015). The loyalty schemes are generally used for the customers to more attract to the organization by providing advanced access to the new products, special services, exclusive coupons and free merchandises. In the organization selected the value of the loyalty scheme is comparatively high since the hotels has been merged up recently and needs the best scheme to compliment their work and support financially (Bowen Chen McCain, 2015). The loyalty scheme offers to give airport transfer and ticket booking system. This has been included in the scheme in attempt to satisfy the existing customers, attract new customers and win over them as well. Free escort to the airport helping the customers with their luggage and thus getting something extra along with their purchase is always delightful. Some of the greatest advantages of the Customer Loyalty Scheme in MonetLoyalty are the they can keep track of the market data that is using the loyalty schemes the organization can collect substantial market value and information along with the customers perspective their need and requirement (Cook et al., 2015). With this additional data, the organization may get the advantage of tailoring the data increasing the marketing efforts and hence minimize the impact. Another advantage is that the organization can keep up their level with the competitors in the market. In the industry of product and services if there is no loyalty scheme that offers a standard fare to the customers then it can probably cost the customers. As soon as the customers register themselves for the loyalty program their data gets recorded on the companys database. By this tactics the Monet can use the database for profiling the best customers services and display their scheme according to the requirement of the cu stomers. These customers loyalty scheme thus give the best outlook over the customers preferences, behavior and buying habits can utilize this for the management, promoting plans and pricing their subjects (Kim et al., 2013). Along with the advantages, there are several disadvantages of this customers loyalty schemes well like the difficulty in breaking the loyalty framework. The organizations are unable to pull back the loyalty program because of they are afraid of the losing the sale of the company. However, there is always a requirement of the Monet to change the scheme after a certain amount of time since there is a requirement for the business to create new and unique customers loyalty programs. Interactive tools Interactive tool are not content marketing procedure but also offers the customers to get what they are looking for. This is used to track down any aspect of requirement of the customers as well as the organization (Garcia, Bresson Carpentier, 2015). Incorporating incentive tools on the website of Monet for further direct engagement of the customers and organization is the best idea for the newly merged resort group. Interactive tools can possibly help in keeping the cost saving calculator, blog streaming, videos, calendars, real-time trackers, interactive charts, counters and many other aspects for the organization to keep in notice of the updates. This keeps the visitors site entertained and valued (Noy Musen, 2003). The interactive tools are integrated and thus help in providing a comfortable environment where the stimulation can be performed in further estate. These tools are broadly used for the advancement of fast e-learning course. In the given organization Interactive tools can be developed for allowing the customers for choosing over their choice of tour they want along with some of the given benefits of Monetloyalty (Helo, 2014). The IT approach related to information systems in MonetLoyalty: Using of Whatsapp and Facebook groups group makes it easier to approach the potential customer during the process of advertisement and delivering information; For the betterment of the organization, reviews of customers have been on the highest priority list that has been received from social media sites as shared by the customer experiences; Some of the bloggers are invited to the organization to display their opinion about Monet online (Snchez et al., 2016); Introductory posts and Promotional videos shared over Youtube; Using of Snapchat to take feedbacks in a form of video and give any kind of reward to customers. Integrated ERP solution Integrated ERP refers to the software approach for optimization of business management processes. Interconnected business, system manager applications for the enterprise and thus automating the human resources in a more specific way. ERP planning helps in improvement of the task more effectively (Nguyen, Nguyen Misra, 2014). There are several different modules in ERP, which plays a part of the integrated ERP system for smoothening the flow of the tailored information to enterprise and the department stage. Some of the common and useful modules, which can be integrated into an ERP system are: Human Resource Payroll Management, Accounting and Financial Management, Inventory Management and Customer Relationship Management (CRM) (Shukla et al., 2016). The strategic tools help in reducing the cost, business process optimization, display better risk management in the organization. The main perspective of the ERP system software implementation is to bring all the segments of business in the organization together. Integrated ERP solution now a day can be created into various technologies, trending computing that impacts with the growth of the ERP software: Cloud ERP, Mobile ERP, Two-tier ERP and Social ERP (Wang et al., 2016). For the real time access to the data, mobile ERP is the best implementation that helps in gaining the visibility in the real-time documents and dashboards of the organization. For the prior access to the real time data, scalability approach and expandable storage in the organizations database. Social ERP give the opportunity to connect top the social media and gather data (Ram, Wu Tagg, 2014). To take care of the whole-some organizational systems there is a requirement of the all-encompassing ERP system. This strategy cover ups the corporate level function and thus helps in the planning of ERP system. Integrated ERP has the aim to smoothl y merge up basic aspects of the business like the planning, manufacturing, and sales. The main advantages that can be got form the integrated ERP solution by the Monet is that it helps in tracking the revenue growth by planning the ERP of the organization. Accelerate the communication system amongst the departments, improvement in the workforce and helps the workers to integrate the decision made that has been backed up by the integrated ERP system (Snchez, Dormido Esquembre, 2005). This also helps in the encompassing the marketing, monitoring the recent inventory, automation in order, services given to the customers, financial aspects and human resources also provides the login credential to the data with the module of ERP. Development of electronic portal For the self-management of the accounts along with the organization and customizing the shopping/booking experience, the Monet decides to introduce new electronic portal Web 4.0-level which is ultra-intelligent. This is the latest electronic portal that an organization IT can utilize for making the web environment much friendly and effective. This has been done for the customers to benefit the most (Noh, 2015). Web 4.0 is said to be an open, linked and intelligent web. Web 4.0 helps in loading the web pages much faster along with more effective results since it is said to be comparable to the human brain (Choudhury, 2014). When the information flows from one point to another, the entire webpage is characterized as the single operating system. Web 4.0 being a symbiotic web that interacts between the machine and the humans, this is an example of integrated AI in the web. On utilizing the Web 4.0, the Monet helps in revolutionizing the travel directions. Ultra-intelligent electronic specialists Web 4.0 gives competitive advantage to the other organization displaying similar access in the market. Helping the organization and the customers to make a electronic guidance and increase trust between the organization and clients. The world in getting innovative but the connections are comparatively much more vital. Trust is yet something that either procures (Patel, 2013). The success in business or loses the business relying upon whether the clients believe in the organization is more important. So making the web page much user friendly and reliable helps in getting the best of the organizational aspect. The integration of Web 4.0 in the organization daily life helps in getting The Internet of Business representing use of RFIDs accommodating in the company and constantly expanding of the organization (Seethamraju, 2015). Thus, the implementation of Web 4.0 will let the organization to connect directly to the customers in a simpler and effective way. Producing a trust worthy environment for the users and fascinating structure will be provided to attract more customers. Conclusion As in the organization, Monet the senior management has decided to include some decisions to implement some plan in the economic and Information system after joining the five holiday resorts. They introduced a Customer loyalty scheme named the MonetLoyalty that may help to know the best out knowledge from a customers perspective. Integrated ERP system is required to join the function in each department in Monet to make the business of joint resorts go more successfully. Monet used the interactive modules allowing departments to carry out functions by also getting the proper access to the database of the company that is needs to complete the functions. The departments have to take care of their own functionality to reach the requirement status of the organization. Thus, improving the phenomena of increasing the data accessibility and increasing the reliability amongst the customers, creating assessment of the real-time data, reduction of redundant tasks in the Monet will help the orga nization to become successful. The future web 4.0 can affect any sector in the organization, since the best use is in the symbiosis between humans and machines. The users requirement will be intuitive along these application and appliances. Web 4.0 can help in changing the future of business of Monet by giving the organizational users unique and interconnected personal and social lives. Thus, we can say from the outcome of this report that the management has taken valued and correct decision for the success of Monet holiday resort. And therefore can carry this keeping the pros and cons in mind. References Bowen, J. T., Chen McCain, S. L. (2015). 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